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“A great wine education class. I was amazed by the instructor's wealth of knowledge, the great wines to taste and talk about, and the small, intimate class size. A fun way to learn a lot about wine.”

—Will, Ritchie Creek Vineyards

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By Bruce Cass, excerpted from The Winewrights' Register

Winery Visitation Protocol

Vacation visits and day trips to wine growing regions are among the top tourist attractions in Oregon and in California. Millions of people do it annually. The opportunity to escape city pressures for a period of leisurely country driving is always a treat. Wineries offer a romantic entry to any region because they reflect seasonal change, the rhythm of the vineyards. They provide depth to anyone's experience of an area through their connection to history, climate, geology, economics, scientific advancement, art and society. Grape growing and winemaking can be hard manual labor, but the dollars involved lend an air of worthwhile gentlemanly pursuit to even the most primitive operations. Although one may encounter haughty pretension and bored indifference on occasion, the majority of winery personnel exude folksy charm and hospitality. Very few people come away from a winery visit without an increased sense of personal relationship to the product.

There are some basic differences between wineries however. Big wineries have facilities and a staff specifically designated to service visitors. Robert Mondavi, for instance, has more than 40 people engaged in hospitality alone at their Napa winery. Several large wineries feature top quality multi-media presentations. Others have excellent restaurants on their premises or double as art galleries. Many are furnished with antiques or built in dramatic architectural styles. Appointments are usually not necessary in these types of places. They are generally located along major routes of travel, and thus easy to find with any guidebook available throughout the region.

Micro-wineries are another story. In most cases one or two people do all the work. Entertaining visitors is time subtracted either from vineyard and winery chores or else from their family obligations. It is a tribute to the conviviality of the product that these wineries agree to host visitors at all. Making an appointment is more than a mere courtesy. The odds on finding someone home without an appointment are long. Many micro-wineries are very hard to locate, and some are virtually inaccessible to standard automobiles without special instructions. Do not be offended if these wineries decline to see you at your convenience. Some have restrictions on their licenses because their neighbors don't want to be bothered by a lot of traffic. I do research at tiny wineries all the time. If I call ten micro-wineries for appointments the next day, I'm likely to only reach five on the phone and then find two available to meet me for business. The plus side of this situation is that you eventually get to visit with an owner/winemaker instead of a professional public relations agent. The difference in knowledge and candor can be extraordinary. It justifies some preparation on the part of the visitor.

When attempting to make an appointment to visit a micro-winery keep the vintner's interests in mind. Their wine is not going to be one of the choices presented to you in the average liquor store or restaurant. Hence, they have little incentive to compete for your attention by pouring hefty doses of alcohol and approximating a party atmosphere the way larger wineries sometimes do. Beer drinkers who drop in off the highway for a few quick pops before dinner are not a market little wineries hope to penetrate. Micro-vintners want to focus their promotional time on that narrow segment of the population who seek out and appreciate rare, limited edition wines. So pre-qualify yourself over the phone. Mention that you entertain at home a lot or belong to a tasting group. Say that you are looking to discover wines for your cellar which can't be found in every neighborhood store. Remark that you gained your curiousity about the winery while taking a wine appreciation class or searching a wine portal on the Web.

At the same time, you should not treat small wineries like notches on the gun butt of life by overscheduling yourself. Leave the door open for serendipity. Nothing is more frustrating than having a winemaker take a shine to you and offer to open a bottle of his special sold-out award winner when you are already half an hour late for your next appointment. And that is exactly what will happen. First you will underestimate the driving distance between wineries. Then you will get lost. It happens to me every day, and I do this for a living. If you spend the entire day falling further and further behind schedule, you will not have fun and you will insult the principals of the wineries that have taken time off to see you. Wineries are more likely to give you an appointment if you imply the entire trip is being undertaken for the express purpose of seeing them. They're not naive, but everyone enjoys a little flattery. At most, you should seek one small winery appointment in the morning and one in the afternoon. It will be easy to fill in around these with stops that do not require appointments.

Word of caution #1. Touring wineries can be exhausting. Going to more than three in a day, or doing it for more than a couple days in a row, is work, not play. Members of your party will lose their sense of excitement after several ounces of wine and a few hours in the hot sun. You will enjoy yourself more, and stave off friendly revolution, if you gear the tour toward the least interested members of the group. Leave yourself the chance to stumble upon social and sporting events, or craft displays, or farmers' markets, or points of historical interest, or wildlife and nature areas. A visit to wine country should be an exercise in relaxation, not an application of the stamina that makes you a success in the business world to a subject which is essentially a hobby. Wine has wonderful connections to many other fields. Develop your capacity for curiosity and self-entertainment by exploring some of these tangents.

Word of caution #2. Think about your body ahead of time. It is possible to consume 30 ounces of wine at three wineries. One shudders to consider the condition of people who hit eight wineries, and then drive two hours to eat at an expensive restaurant in the nearest large city. Lethargy barely describes the symptoms experienced by most people around 3 p.m. when they fail to take precautions during a day full of wine tasting. If you want to be worth a damn at the end of your trip, you should plan on utilizing at least some of the following techniques:

Another difference between large wineries and small ones involves the way you should behave once you arrive. The professional hospitality staff at big wineries plans on directing the action. They have a prepared format and can not handle large numbers of people if they deviate from it very broadly. In short, your role is largely passive. At micro-wineries, the number of visitors is much smaller, and your host may only perform this function a couple of times per week. S/he is likely to spend most of the working day doing other winery jobs. Tour guides at big wineries deliver their presentation several times per hour, and their winery information has usually come from someone else. At micro-wineries you are expected to play a more active role than at big wineries, and you get more rewards for doing so.

Sometimes this distinction in roles is subtle, but it is accurate nonetheless. Too many tourists think that a winery is a winery, and therefore all winery representatives will adopt the same position in a group interaction. These tourists should content themselves with visiting big wineries who present a show in exchange for the right to deliver a commercial massage. The roles there are analogous to those when you stroll into an automobile showroom. A visit to a micro-winery, however, is more analogous to someone granting you an interview in their home. They have not agreed to provide cake and cookies. They do expect you to have a nodding acquaintance with the subject, and they assume you will want to direct the conversation toward your specific areas of interest. Many of them won't even bother with the canned pitch of generalities if you indicate your background knowledge and areas of interest right away. Do this with a probing question. Don't fall into the trap of monopolizing the conversation with longwinded recitations of well known wines you've tasted and wineries you've visited. Mention one or two wines you particularly like (as opposed to expensive brands you think you should like) and a winery that is doing something unique you find interesting.

Here are three lines of inquiry which can help get you started:

Most micro-vintners will employ an impressive depth of technical understanding and considerable personal flair to provide wonderful insights if you merely indicate a sincere interest. One way to do that is to take notes, and perhaps some pictures. If you are invited to taste wine, it is almost incumbent upon you to take some written notes. Failure to do so implies that you are not putting as much into the event as your host is. You are not necessarily expected to buy wine. Micro-vintners realize that their wine is not going to benefit from several days cruising around in the trunk of your car at 150°F. However, you should do your host the courtesy of inquiring about how wines may be purchased in the future.

Self-sufficiency is the key to good times when visiting small wineries. A minimal amount of equipment will give you the imprimatur of experience, will avoid placing annoying pressure on others, and will open up many opportunities for spontaneity which you might otherwise turn down.

Being invited to taste wine at a micro-winery is also different than at a large winery. You want to minimize the glassware that has to be brought into play. Consider ways in which you can compare two wines side-by-side by selecting a healthy partner and sharing glasses. If invited to taste wines from the barrel, be prepared to step forward quickly as the wine is taken out of the barrel. Wine thieves are difficult to manipulate between the barrel and your glass because they drip, and that can attract fruit flies if not wiped up.

Wines in barrel are not meant to be compared to bottled wines. Many vintners hesitate to show wines out of the barrel to novices for this reason. Reds will usually be fairly tannic. So take your time and swirl them around vigorously to introduce lots of air. The nose of these wines will seem subdued. Concentrate more on their aftertaste for an indication of how they will develop in the bottle. Winemakers are interested in your reaction. They want to know that you are concentrating your attention on the wine for a few minutes. Pick out the characteristic which you find most noticeable and remark on it. You need not say that you like it, and you probably shouldn't announce that you don't like it. But you want to demonstrate how it fits in with your experience. Mention wines that you think are similar, especially if they are highly regarded or more expensive. Comment on whether you could enjoy the wine now with a certain dish, or would rather keep it in your cellar for future development. Remark on the relationship between two of the wines that you are tasting by saying, "#1 seems softer" or "#2 seems fruitier."

Finally, realize that it is your role to conclude the proceedings in a timely and gracious fashion. Give winemakers plenty of opportunity to accept your departure without having to initiate the subject themselves. Pretend that you are a guest in their home. Feel free to accept any and all hospitality that is offered, but don't stand around waiting for the big finale that usually comes at the end of a large winery hospitality tour (right before the invitation to visit the gift shop on your way out). Remember, at micro-wineries you are the active party. Failure to recognize a polite conclusion may imply that you expect something which has not been freely offered. Having given generously of their time, the principals at tiny wineries might understandably resent such an implication. The time a micro-vintner spends with you is much more valuable than the profit they might make on selling you a couple bottles of wine. It doesn't make financial sense, but artistic wine is often their passion more than their business.